Effective date: 31.1.2025
These Terms and Conditions govern your use of the InternetCarRental.com website (“we”, “our”, or “us”) and the services we provide. By accessing or using our website, booking a vehicle, or otherwise interacting with our services, you agree to be bound by these Terms and Conditions. Please read them carefully before using our site. If you do not agree with any part of these terms, you must not use our services.
Important documents
The lessee and the driver must present a valid driver’s license and an identity card or passport while receiving delivery of the vehicle.
Driver’s license printed with non Roman Alphabet (Arabic, Chinese, Japanese, Cyrillic etc) must be complemented by an international driver’s license.
For driver’s licenses from countries not part of the international driver’s license treaty, an official translation of the license must be presented with the original license.
Age restrictions
We have no age restrictions
Tariff information
General
The payment is possible cash, credit or debet cards , payment method must have been issued in the name of the driver. This must be presented at the time of vehicle pick-up and be valid at this time. The amount that will be debited includes the rental price as well as all additional extras charges and deposit.
A deposit of up 400 EUR- 600 EUR the hire price is charged to the chosen means of payment. The exact deposit is determined on collection since the amount is dependent on the vehicle.
Prepaid tariff
When booking at a prepaid rate, the payment will be charged along with the total rental price (incl. booked extras and charges) prior to the rental. The driver and mode of payment shall be finalised at the time of reservation and cannot be changed.
A booking can be cancelled before the start of the rental. Cancellations can be made online, text message, or by telephone.
Till 48 hours is reservation cancelled and charged 20% of amount.
Cancellation less then 48 hours is not refundable.
Protection conditions
Third party insurance
The rented vehicle is insured against liability as per usual insurance in Austria as well as with the minimum insurance conditions valid for Austria and other european countries. The insurance is limited to Europe in a geographical sense.
Excluded from the insurance is the use of the vehicle for the transport of dangerous goods. All protection as part of the rental contract will become void, in particular, if an unauthorized driver has used the vehicle or if the driver of the vehicle does not possess the required driver’s licence at the time of the event giving rise to claim.
Loss damage waiver (incl. theft protection)
Loss damage waiver (incl. theft protection) removes the drivers responsibility to a part of the vehicle in case of damage or theft.
If loss damage waiver (incl. theft protection) is accepted, the customer is entitled, depending on the vehicle, to a deductible of 400.00 EUR to 1,000.00 EUR.
In the event of willful or grossly negligent damage caused, a claim on the agreed fully comprehensive cover (incl. theft cover) can be reduced or lapsed.
If no fully comprehensive cover (incl. theft cover) has been arranged, the driver is responsible for all damage to the car not proven to be caused by a third party, and shall be liable for up to the full value of the vehicle.
Personal accident protection
By taking out personal accident protection coverage can also be extended to cover the consequences of an accident. By taking out personal accident protection the limit of liability is: EUR 20,000.00 for invalidity, EUR 10,000.00 for decease.
Roadside protection
The roadside protection is an extended breakdown protection during the rental and protects you at home and abroad against high service and repair costs for the following incidents caused by you: key locked in vehicle, breaking caused by lack of fuel, assistance with starting necessitated by discharged battery, loss of key and vehicle stuck. All services Is included in rental price.
Cross border rentals and territorial restrictions
Territorial restrictions
The vehicle selection can restrict travel to certain countries. For a description of these restrictions on admission, the countries are divided into three zones.
Zone 1: Andorra, Austria, Belgium, Denmark, Finnland, France, Germany, Gibraltar, Great Britian, Ireland, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Portugal, San Marino, Sweden, Switzerland, Spain and Vatican
Zone 2: Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithuania, Poland, Slovakia and Slovenia
Zone 3: All countries which are not in zone 1 or 2.
Entry into any country in zone 3 is not permitted.
In case of offence against cross border and territorial restrictions all insurances lose their validity.
Charges when traveling abroad
For travels into Croatia, Czech Republic, Estonia, Hungary, Latvia, Lithunia, Poland, Slovakia and Slovenia a charge applies which is highway fees.
Extras
Navigation system
Navigation systems can definitely be added.
Additional driver
A surcharge of EUR 7.00 per day, applies for each additional driver.
Baby and child seats
You can get baby seats, child seats and booster seats for children from 0 to 36 kg
Vehicle refueling
If desired, the vehicle will be refuled according currently available conditions after returning it to the station. Alternatively, you may purchase a tankful of fuel at the time of rental at a price that is competitive with local fuel stations and return the tank empty /fee 80 EUR/. No refunds will be given for unused fuel.
Relocation accessories
Delivery and collection
Deliveries and collections are available at the local rental station subject to a fee, This service is available on request for an additional commitment fee outside opening times at selected locations.
Winter equipment
Snow chains at a suitable in 8€/day.
Other charges and taxes
Parking fee
A parking fee occurs for rentals at airport and train stations.
Out of opening hours
Our service provide 24/7 service.
Late night service (00.00 till 6.00) is extra charged 20€.
Registration fee / Road tax
There will be a road tax, which is included in the rent.
Excessive vehicle use, mean when customer drove average more then:
- Action price car 150 km/day
- Special price car 200 km/day
- Discount price car 250 km/day
- Regular price car 250 km/day
- Up the limit is charge 0,40€/km
Contract fee
Our company charge 20€ administration fees.